Shipping policy
Shipping Policy
Effective Date: [24.12.2023]
Free Shipping on Orders Over 50 Euros within Germany
At Vanachie Retail, we want to make your shopping experience convenient and cost-effective. Enjoy free standard shipping on all orders totaling 50 euros or more (excluding taxes and discounts) within Germany.
Shipping Rates
For orders below 50 euros or for shipments to countries other than Germany, shipping rates will be calculated at checkout based on the destination and the selected shipping method.
Processing Time
Please allow 2 to 5 working days for order processing before shipment. Orders are typically processed and shipped within 2 business days.
Shipping Methods
We offer the following shipping methods:
- Standard Shipping: 4 to 15 working days
Free Shipping Eligibility
To qualify for free standard shipping within Germany, the order total must be 50 euros or more after any discounts are applied and before taxes. Free shipping is automatically applied during the checkout process.
International Shipping
For international orders, shipping rates will be calculated at checkout based on the destination and the selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to track the progress of your shipment until it reaches its destination.
Returns and Exchanges
Please refer to our Returns and Exchanges Policy Page for information on returning or exchanging products.
Contact Information
If you have any questions or concerns regarding our shipping policy, please contact our customer service team at info@vanachieretail.de.